1. This agreement

This agreement is between you — or the organisation you are authorised to bind — and AI Labs Inc., AI Labs Inc., 430 W Warner Rd, Suite 113, Tempe, AZ 85284, USA (“AI Labs”, “we”, “us”). By using this website, registering for a plan, or using the platform, you accept these terms. If you do not accept them, do not use the service.

2. The documents that apply, and which wins

More than one document governs the relationship. Where they conflict, the following order applies, from highest to lowest:

• any signed written agreement between you and AI Labs covering the same subject matter;
• the AtlasIQ End User License Agreement, together with the plan terms published on the pricing page for the plan and billing period you purchased;
• these Terms of Service and the Privacy Policy;
• the AWS Marketplace standard End User License Agreement and AWS Marketplace terms, which separately govern the purchase and billing transaction.

3. Eligibility and accounts

The service is offered for business and professional use to users aged 18 or over. You agree to give accurate registration information, to keep your credentials confidential, and to be responsible for everything done under your account. Accounts and user identifiers are issued per plan and may not be shared beyond the seat count you have purchased. Trial accounts are subject to the eligibility and anti-fraud conditions published in the trial plan terms, including the consequences of circumventing them.

4. Subscriptions, billing and automatic renewal

Subscription plans renew automatically. When you subscribe, you authorise a recurring charge that continues until you cancel. The specifics depend on the plan and billing period you chose at checkout:

• Monthly plans — billed in advance each month through AWS Marketplace metering, and renew automatically each month. To stop the next charge, cancel at least 24 hours before your next billing date.
• Annual plans — billed as a single upfront charge for a 12-month term, and renew automatically for successive 12-month terms. To stop the next charge, cancel at least 30 days before your renewal date.
• The Trial Evaluation is a one-time purchase. It does not renew and creates no recurring charge.
• Renewal price — a renewal is charged at our then-current list price for the same plan and term. We will give you notice before any price change takes effect, as set out in the “Price changes” term for your plan.
• Who charges you — payment is processed through AWS Marketplace against the payment method on your AWS account, not by AI Labs directly.
• Refunds — fees are non-refundable once payment is processed, except where a refund is required by law. Cancelling stops future renewals; it does not refund the current term.

5. How to cancel

You can cancel at any time, and you do not need to speak to anyone or give a reason. Because billing runs through AWS Marketplace, the fastest route is the one that controls the charge:

• Cancel in AWS Marketplace — sign in to the AWS account used to subscribe, open AWS Marketplace → Manage subscriptions, select Minsky^™ AtlasIQ, and cancel the subscription or turn off automatic renewal.
• Or email us — send a cancellation request to atlasiqsupport@ailabsinc.com from the address on the account, with “Cancel subscription” in the subject line. No other formality is required, and we will confirm in writing.
• Enterprise plans — the account administrator may also cancel through the organisation’s Enterprise Portal account.
• Timing matters — to avoid the next charge, your cancellation must reach us or AWS at least 24 hours before the next billing date on a monthly plan, or at least 30 days before the renewal date on an annual plan. Cancel after that point and the term that has already been charged runs to its end without renewing again.
• Export first. Access ends when the paid term ends, and under the “Data retention” term your reports and outputs may then be deleted. Export anything you need to keep — via PDF, Word, or the API — before cancelling.

6. Your documents and content

You keep ownership of everything you submit. You grant AI Labs the limited licence needed to host, process, and analyse your submissions in order to deliver the service to you, and nothing more. You are responsible for having the right to submit what you submit — including, where the documents contain personal data or another party’s confidential information, the lawful basis or permission to put them through the platform. Do not upload material you are not permitted to disclose to a processor.

7. Outputs, and their limits

Subject to payment, the reports and analyses the platform generates for you are yours to use for your own business purposes. You should understand what they are: AI-generated analysis, produced by statistical models, which can be incomplete or wrong. Outputs are decision support, not professional advice — they are not legal, financial, investment, tax, medical, or engineering advice, and no lawyer-client or advisor-client relationship is created. Figures, citations, and conclusions must be reviewed by a qualified human before you rely on them, and you remain responsible for any decision you take. Similar inputs may produce similar outputs for other customers, and we retain all rights in the platform, models, and templates that produce them.

8. Acceptable use

You agree not to: resell, sublicense, or provide the service to third parties except as your plan allows; exceed or circumvent your plan entitlements, seat count, or trial limits; reverse-engineer, scrape, or attempt to extract the models, prompts, or source code; probe or attack the security of the service; upload malware or unlawful content; use the service to generate material that is unlawful, defamatory, or infringing; or use it in a way that breaches export-control or sanctions law. We may suspend access where use threatens the integrity, security, or lawful operation of the service.

9. Intellectual property

Minsky^™, AtlasIQ, the Studio names, the platform, its software, models, and the content of this website are owned by AI Labs Inc. or its licensors and are protected by intellectual-property law. These terms grant you a limited, non-exclusive, non-transferable right to use the service under your plan — they transfer no ownership. You may view and print this website for your own evaluation; you may not copy it into a competing product.

10. Copyright complaints

AI Labs respects copyright and responds to valid notices under the United States Digital Millennium Copyright Act. If you believe material on the service infringes your copyright, send a written notice to our designated agent at atlasiqsupport@ailabsinc.com (subject line “DMCA Notice”) or by post to AI Labs Inc., 430 W Warner Rd, Suite 113, Tempe, AZ 85284, USA. To be effective, your notice must include:

• your physical or electronic signature;
• identification of the copyrighted work you say has been infringed;
• identification of the material claimed to be infringing, with enough detail — ordinarily a URL — for us to locate it;
• your name, address, telephone number, and email address;
• a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; and
• a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.
• We will remove or disable access to material that is the subject of a valid notice, notify the person who supplied it, and accept a counter-notice containing the elements required by 17 U.S.C. § 512(g). Accounts that repeatedly infringe will be terminated. Note that misrepresenting infringement in a notice carries liability for damages under § 512(f).

11. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent permitted by law, AI Labs disclaims all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any output will be accurate, complete, current, or suitable for your purpose. Nothing in these terms excludes a warranty or liability that cannot lawfully be excluded, and if you are a consumer your statutory rights are unaffected.

12. Limitation of liability

To the fullest extent permitted by law, AI Labs will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for lost profits, lost revenue, lost business, lost goodwill, or lost or deleted data, however caused and on any theory of liability. Our total aggregate liability arising out of or relating to the service is limited to the fees you paid to us for the service in the 12 months immediately before the event giving rise to the claim. These limits do not apply to liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or to any other liability that cannot lawfully be limited.

13. Indemnity

You agree to indemnify and hold AI Labs harmless against third-party claims, losses, and reasonable costs arising from your breach of these terms, your misuse of the service, your submission of material you had no right to submit, or your reliance on an output in a way these terms say you should not.

14. Suspension and termination

You may stop using the service at any time and cancel as described in section 5. We may suspend or terminate access for material breach of these terms, non-payment, fraud or abuse, or where required by law. On termination your licence ends, access stops, and the “Data retention” term of your plan governs what happens to your reports and outputs — which is why section 5 asks you to export first. Sections 6, 7, 9, and 11 to 16 survive termination.

15. Changes

We may change the service and these terms. The current version is always posted on this page with the “last updated” date above. Where a change materially reduces your rights or increases your obligations, we will give reasonable advance notice by email or in the product, and it will not apply retroactively to the term you have already paid for. Continuing to use the service after a change takes effect means you accept the revised terms.

16. Governing law and disputes

These terms are governed by the laws of the State of Arizona and the federal laws of the United States, without regard to conflict-of-laws rules, and the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction — except where the mandatory law of your country of residence gives you the right to bring proceedings locally, which these terms do not take away. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If any provision is held unenforceable, the rest remains in force.

17. Contact

Questions about these terms, your subscription, or a cancellation: atlasiqsupport@ailabsinc.com, or AI Labs Inc., AI Labs Inc., 430 W Warner Rd, Suite 113, Tempe, AZ 85284, USA.