Who we are

The data controller is AI Labs Inc., AI Labs Inc., 430 W Warner Rd, Suite 113, Tempe, AZ 85284, USA. For any privacy question, request, or complaint, write to atlasiqsupport@ailabsinc.com with “Privacy” in the subject line.

What this policy covers

Three different systems are involved in a Minsky^™ AtlasIQ relationship, and they collect different things:

• This website (atlas-iq.ai) — the marketing pages you are reading now. It has no sign-up forms and no accounts.
• Registration and billing — handled on AWS Marketplace and the provisioning portal at ailabs.saasifynow.com. Those services operate under their own privacy notices as well as this one.
• The AtlasIQ platform — the product you log into after registering, where documents are uploaded and reports are generated. Its use is also governed by the AtlasIQ End User License Agreement.

What this website collects

Very little, by design. There is no contact form, no newsletter sign-up, no account creation, and no payment form anywhere on this site — so there is nothing here for you to fill in and nothing for us to store. Specifically, this website runs:

• No analytics — no Google Analytics, no tag manager, no product analytics.
• No advertising or social pixels — nothing from any ad network or social platform.
• No session recording or heatmaps — your clicks, scrolling, keystrokes, and mouse movement are not recorded or transmitted.
• No third-party chat widget — no live-chat or chatbot script runs on these pages.
• No third-party fonts or CDNs — every font, style, script, and image is served from this server, so loading a page does not disclose your IP address to any other company.

Server logs

Like any web server, ours records a line for each request: the IP address, the date and time, the page or file requested, the HTTP status, the referring page where one is sent, and the browser user-agent string. These logs exist to keep the site running and secure — diagnosing errors, detecting abuse and attacks, and producing aggregate traffic counts. They are not combined with any other dataset to build a profile of you, and they are not shared with advertisers. Logs are kept only as long as needed for those operational and security purposes.

Cookies

This website sets no advertising, analytics, or tracking cookies, which is why you are not being shown a cookie consent banner — there is nothing non-essential to consent to. Two things do use local storage on your own device, and neither is sent to us:

• Theme preference — your light/dark choice is saved in your browser’s local storage so the site remembers it. It never leaves your device.
• Administrator session cookie — a single cookie named atlasiq_admin is set only if a member of our staff signs in to the private admin console. It holds an expiry timestamp and a signature, contains no personal data, is marked HttpOnly and SameSite=Strict, is sent only over HTTPS, and expires after 12 hours. Ordinary visitors never receive it.

What the platform collects

Once you register and use Minsky^™ AtlasIQ, the product necessarily handles more:

• Account and contact details — name, work email, organisation, and the plan and user identifiers created at registration.
• Billing records — subscription, plan, and transaction records. Card details are handled by AWS Marketplace, not by us; we never receive your full payment card number.
• What you submit — the case descriptions, questions, prompts, and documents (PDF, Excel, Word) you upload for analysis, including any personal or confidential information those documents happen to contain.
• What the platform produces — the reports, analyses, and answers generated for you, and the citations and audit trail behind them.
• Usage and audit records — logins, report counts against your entitlements, and the security and audit logging the product keeps.

How that information is used

To create and administer your account; to run the analyses and produce the outputs you request; to meter usage against the entitlements in your plan; to bill you and keep financial records; to provide support; to secure the service and detect fraud or abuse, including the trial anti-fraud checks described in the plan terms; and to comply with legal obligations. Any processing of the documents you upload beyond what is needed to deliver these purposes is governed by the AtlasIQ End User License Agreement.

Who it is shared with

AI Labs Inc. does not sell personal information, and does not share it for cross-context behavioural advertising. Information is disclosed only to:

• Service providers who operate parts of the service on our behalf — cloud hosting and infrastructure, AWS Marketplace for subscription billing and metering, and the provisioning portal that creates accounts — each limited to what their function requires.
• Your own organisation’s administrators, where you use the service under an Enterprise plan that your employer controls.
• Authorities or other parties where disclosure is required by law, legal process, or to protect the rights, safety, and property of AI Labs Inc., our users, or the public.
• A successor, in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

Where it is processed

The website and platform are operated from the United States. If you access the service from outside the United States, the information described above is transferred to and processed in the United States, where data-protection law differs from that of your home country. Where an international transfer of personal data out of the United Kingdom or the European Economic Area requires a safeguard, we rely on the appropriate mechanism — ordinarily the European Commission’s Standard Contractual Clauses, with the UK Addendum where relevant. Contact us at atlasiqsupport@ailabsinc.com for details of the safeguard applying to your transfer.

How long it is kept

Account, billing, and audit records are kept for as long as your subscription is active and afterwards for as long as needed to meet our legal, tax, accounting, and dispute-resolution obligations. Documents you upload and reports the platform generates are retained for the duration of the subscription on the terms set out in your plan. Please read the “Data retention” term on the pricing page carefully before you rely on the platform as a store of record — it provides that reports and outputs may be permanently deleted on suspension or termination of an account, so you should export anything you need to keep while your subscription is active. Export via PDF, Word, and the API is available throughout the relationship.

Your rights

Subject to the law that applies to you, you can ask us to give you a copy of the personal information we hold about you, to correct it if it is wrong, or to delete it; you can ask us to restrict or stop certain processing, or to send your information to another provider; and you can object to processing we carry out on the basis of our legitimate interests. Where we rely on your consent, you can withdraw it at any time.

• California residents (CCPA/CPRA) have the right to know, delete, and correct personal information, to opt out of its sale or sharing — we do neither — to limit the use of sensitive personal information, and not to be discriminated against for exercising any of these rights. An authorised agent may act for you.
• UK and EEA residents (UK GDPR / GDPR) have the rights set out above and may lodge a complaint with their national supervisory authority, or with the Information Commissioner’s Office in the United Kingdom.
• To make a request, email atlasiqsupport@ailabsinc.com. We will ask for enough information to verify who you are before we act, which protects you as much as us, and will respond within the period the applicable law requires.
• If you use the service through your employer, we act on that organisation’s instructions as a processor. We will forward your request to them and support them in answering it.

Children

Minsky^™ AtlasIQ is a professional decision-intelligence product sold to businesses, governments, and institutions. It is not directed to children, it is not offered to anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, write to atlasiqsupport@ailabsinc.com and we will delete it.

Security

The site and platform are served over HTTPS. Administrative access to the content console is password-protected behind a signed, HttpOnly, short-lived session cookie, and access to production systems is limited to staff who need it. No system is perfectly secure, and we do not claim otherwise — but if we become aware of a breach affecting your personal information, we will notify you and the relevant regulators as the law requires.

Changes to this policy

If this policy changes, the revised version will be posted on this page with a new “last updated” date above. Where a change materially affects how we handle personal information, we will give notice by email or in the product before it takes effect.

Contact us

Privacy questions, access and deletion requests, and complaints: atlasiqsupport@ailabsinc.com, or by post to AI Labs Inc., 430 W Warner Rd, Suite 113, Tempe, AZ 85284, USA. If you have raised something with us and are not satisfied with the answer, you can complain to your local data-protection authority.